Terms of Service — SvitloCheck

1. The Service

SvitloCheck helps freight forwarders, brokers, and other businesses verify road-freight carriers and assess counterparty and payment risk. Depending on the country and data available, the Service may check company registration and status, VAT validity, IBAN format and consistency, transport operator licences, vehicle registration formats and fleet membership, transport-activity classification, and sanctions/watchlist screening.

The Service aggregates information from official and public sources and presents it, with risk indicators, to help you make your own informed decisions.

2. The Service is a decision-support tool — not a guarantee

This is important. SvitloCheck provides information and risk indicators to support your own due diligence. It does not:

• guarantee the accuracy, completeness, or currency of data obtained from third-party or official sources;
• constitute a legal, compliance, financial, or credit determination;
• certify that a carrier is trustworthy, solvent, adequately insured, or fit to perform a contract; or
• replace your own checks, judgment, and legal/regulatory obligations.

In particular, sanctions and watchlist screening is a screening aid, not a compliance certification. A match (or absence of a match) does not constitute legal advice or a definitive determination, and you remain responsible for meeting your own sanctions, anti-money-laundering, and other compliance obligations. Possible matches must be independently reviewed by you.

You are solely responsible for the decisions you make using the Service.

3. Accounts and access

To use certain features you may need an account. You agree to provide accurate information, keep your credentials secure, and be responsible for activity under your account. Notify us promptly of any unauthorised use.

We may suspend or terminate access that violates these Terms, poses a security or legal risk, or misuses the Service.

4. Acceptable use

You agree to use the Service only for legitimate business purposes — verifying counterparties you have, or are considering, a genuine business relationship with. You must not:

• use the Service to harass, profile, or build dossiers on individuals beyond legitimate carrier-verification purposes;
• scrape, bulk-extract, resell, or redistribute data obtained through the Service except as permitted;
• attempt to circumvent security, access controls, or rate limits;
• use the Service to break any law, including data-protection or sanctions law;
• submit data you have no lawful basis to submit; or
• reverse-engineer, copy, or create a competing product from the Service.

You are responsible for ensuring you have a lawful basis to submit any personal data (for example an IBAN, a director's name, or a contact) into the Service.

5. Data protection

Our handling of personal data is described in our Privacy Policy. Where we process personal data on your behalf as a processor (for business customers under a separate agreement), the data-processing terms of that agreement apply. You are responsible, as controller, for the lawfulness of the data you submit for verification.

6. Third-party sources and availability

The Service depends on third-party and official data sources (such as VIES, national registers, licence registers, and sanctions lists) and third-party infrastructure. These sources may be unavailable, delayed, incomplete, or out of date, and we do not control them. We are not responsible for the accuracy or availability of third-party data, and a check may return "unavailable" when a source cannot be reached. We do not guarantee uninterrupted or error-free operation.

7. Fees

Where the Service is offered for a fee, the applicable fees, billing cycle, and payment terms will be set out at sign-up or in a separate order or agreement. Unless stated otherwise, fees are exclusive of VAT and other taxes. We may change fees on reasonable notice.

8. Intellectual property

The Service, including its software, design, and content (excluding third-party source data), is owned by Hight.io and protected by intellectual-property law. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Service in accordance with these Terms. We retain all other rights.

9. Disclaimers

To the maximum extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that results are accurate, complete, current, or suited to your purpose.

10. Limitation of liability

To the maximum extent permitted by law:

• we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost business, or loss of data;
• we are not liable for losses arising from your reliance on results, from third-party source data, or from decisions you make using the Service; and
• our total aggregate liability arising out of or relating to the Service is limited to the fees you paid to us for the Service in the twelve (12) months preceding the event giving rise to the claim (or, if the Service was provided free of charge, to EUR 100).

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (such as liability for fraud, or for death or personal injury caused by negligence).

11. Indemnity

You agree to indemnify and hold harmless Hight.io against claims, losses, and costs arising from your misuse of the Service, your breach of these Terms, or your submission of data you had no lawful basis to submit.

12. Suspension and termination

You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms, or where necessary for legal, security, or operational reasons. Provisions that by their nature should survive termination (including Sections 2, 8, 9, 10, 11, and 14) will survive.

13. Changes to the Service and these Terms

We may modify the Service or these Terms. We will post updated Terms here with a new "Last updated" date, and where changes are material we will take reasonable steps to notify you. Continued use after changes take effect constitutes acceptance.

14. Governing law and jurisdiction

These Terms are governed by Belgian law. The courts competent for the registered office of Hight.io BV (Belgium) have exclusive jurisdiction over any dispute, without prejudice to any mandatory consumer-protection rights you may have.

15. Contact

Hight.io BV
Da Vincilaan 1, Brussels Airport Corporate Village
1930 Zaventem, Belgium
Enterprise number: BE 0755752140
Email: support@svitlocheck.com